Privacy Policy

This Privacy Policy explains how Orbitensa LLC (“we”, “us”, or “the Company”) operating the orbitensa.com website (“the Website”) collects, uses, and protects personal data. As a company based in Florida, USA, we prioritize compliance with both US federal and state laws.

Who We Are

Our website address is: https://www.orbitensa.com

Personal Data We Collect and Why We Collect It

When you visit or interact with our Website, we collect various types of personal information to provide you with better service, manage your transactions, and enhance your experience.

  • Comments: When you leave comments on our site, we collect the data shown in the comment form (name, email, comment content) and your IP address for spam detection.

  • Media: If you upload images to the Website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this data.

  • Cookies: We use cookies for Website functionality, to remember your preferences (e.g., your details when leaving a comment), for session management, and to analyze Website usage (like Google Analytics). These cookies help personalize your Browse experience.

  • Order and Payment Information: When you make a purchase, we collect necessary personal data such as your name, address, email, phone number, and payment details to process your order, ship products, and provide customer service. Your payment information is securely processed via third-party payment processors and is not directly stored by Orbitensa LLC.

  • Marketing and Communication: With your consent, we may use your email address to send you information about our products and promotions. You can unsubscribe at any time.

Who We Share Your Data With

We share your personal data with third parties only in specific circumstances and for specific purposes:

  • Service Providers: We work with third-party providers (like payment processors, shipping carriers such as USPS, FedEx, UPS) to support our operations, sharing data only to the extent necessary for them to perform their services.

  • Legal Requirements: When required by law or in response to a legal process.

  • Business Transfers: In the event of a sale or merger of Orbitensa LLC or its assets.

  • Security: To prevent fraud, ensure security, and protect our rights.

How Long We Retain Your Data

Comments and their metadata are retained indefinitely. For registered users, information in their profiles is kept until they delete it. Purchase data and related information are held for as long as legally required for tax and accounting obligations.

Your Rights Over Your Data

As a company operating in Florida, USA, you have certain rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.

  • Right to Rectification: You can request correction of inaccurate or incomplete data.

  • Right to Erasure: You can request the deletion of your data under certain conditions.

  • Right to Restriction of Processing: You can request that we restrict the processing of your data under certain conditions.

  • Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your data (e.g., for marketing purposes).

To exercise these rights or if you have any questions, please contact us at [email protected].

Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal information from them.

Data Security

We implement various security measures, such as encryption and firewalls, to protect your personal data. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and for significant changes, we may notify you via email or a prominent notice on our Website.

Contact Us

If you have any questions about our privacy practices, please contact us at:

Email: [email protected]